FAQ

Ragalinks is a business consulting firm that helps Indian MSMEs grow, streamline operations, and adopt digital solutions. We work with small and medium businesses to improve profitability, build strategy, optimize processes, and implement technology-driven changes.

Our ideal clients are micro, small, and medium enterprises (MSMEs) typically owner-led businesses across manufacturing, retail, distribution, services, and travel sectors. We also work with emerging startups looking to scale sustainably.

Unlike global firms that focus on large enterprises, we specialize in affordable, action-oriented consulting for MSMEs. Our advice is practical, quick to implement, and focused on measurable business outcomes — not lengthy reports or high-cost solutions.

We are headquartered in Bangalore with a branch office in Coimbatore, but we serve clients across India through a hybrid model of onsite visits and virtual consulting.

Our team has deep experience working with owner-led businesses. We understand that MSMEs need quick, cost-effective, and scalable solutions not complex strategies. Our consulting is built around your reality, ensuring every idea is practical and profitable.

We offer a full suite of MSME-focused consulting services including business strategy, operational efficiency, financial management, growth acceleration, digital enablement, customer experience design, and implementation support.

Absolutely. We specialize in digital enablement for MSMEs using cost-effective tools such as Specialized AI Tools, Zoho, Tally, Google Workspace, and ERP/CRM solutions. We assess your digital readiness, recommend the right tools, and work with trusted partners to implement them smoothly.

Every engagement has defined KPIs and success metrics — such as cost reduction, revenue growth, customer retention, or process efficiency. We track these through dashboards and review meetings so you can see tangible results.

Both. We have structured service modules with clear deliverables, but each engagement is customized to fit your business goals, budget, and timeline. We adapt our approach depending on your scale and priorities.

We focus on MSMEs across Manufacturing, Retail & Distribution and Tours & Travels. Each industry engagement includes tailored use cases, best practices, and benchmarks.

Our 4-step process — Discover, Design, Deliver, and Drive — ensures structured yet flexible engagement. We begin with diagnostics, co-create solutions, implement changes with partners, and help sustain results through performance tracking.

Depending on the scope, projects range from 4 weeks (short-term advisory) to 12 months (end-to-end transformation). MSMEs often see visible results within the first 8–12 weeks.

Yes, collaboration is central to our approach. We work closely with your leadership and key employees so that knowledge is transferred, ownership is built, and improvements are sustained beyond our engagement.

We go beyond advisory. Through our partner ecosystem in technology, HR, and operations, we help clients implement strategies on the ground. This makes Ragalinks a true end-to-end growth partner.

Confidentiality is a core commitment. We sign NDAs (Non-Disclosure Agreements) for every engagement and ensure that all business data, financials, and internal information remain secure and private.

Most MSMEs see tangible improvements — in cost savings, productivity, or revenue — within 8–12 weeks. Full-scale transformation projects typically deliver ROI within 6–12 months depending on scope.

We focus on both cost efficiency and revenue enhancement. By optimizing processes, reducing waste, improving sales systems, and strengthening financial discipline, we help MSMEs improve margins by 10–20% and cash flow by 15–25%.

Yes. Our Financial Planning & Cash Flow Management service includes funding readiness support — preparing financial documents, cash flow projections, and growth plans to help you approach banks or investors confidently.

We make digital simple. We recommend affordable, modular tools suited to MSMEs — from AI & Analytical tools, CRM to ERP and analytics — and provide full onboarding and training so your team adapts easily.

Most clients achieve measurable impact —

• 10–25% cost reduction,

• 15–30% revenue growth,

• 20–40% efficiency improvement, and

• 30–50% automation or digital visibility gains.

We define ROI upfront and measure it throughout the engagement.

Our billing is transparent, flexible, and aligned with MSME budgets.
We offer 4 engagement models:

• Fixed-Fee Projects – for defined scopes with clear deliverables (ideal for strategy or diagnostic work).

• Milestone-Based Billing – payment linked to project phases or outcomes (common for multi-month engagements).

• Revenue sharing – Revenue to be shared with client achieving the goals in half yearly/yearly basis 

• Retainer/Advisory Model – for ongoing support, mentorship, and performance reviews.

Combination of models can be also offered. Each proposal includes a clear cost breakdown, timelines, and expected ROI. No hidden fees — you always know what you’re paying for and the results we target.