Industries

Manufacturing

Goal

To help manufacturing MSMEs streamline production, reduce costs, and improve quality and delivery performance.

Process

We begin with a comprehensive plant operations audit covering procurement, production, maintenance, and logistics. Using Lean and Six Sigma-inspired techniques, we identify process bottlenecks and introduce simple automation tools (AI or like ERP or IoT-lite systems). We design performance dashboards to track efficiency, downtime, and material yield while training teams to sustain improvements.

Metrics

15–25% cost reduction through waste elimination
20–35% improvement in production efficiency
10–20% improvement in on-time delivery rates
Rejection and rework reduced by up to 30%

Use Cases

AI driven Defect Management, Process streamlining and optimization
Production process redesign for efficiency
Shop-floor digital dashboard implementation
Predictive maintenance framework for machinery
Quality control standardization
Skill development programs for workforce
Supply chain and vendor performance management

Tours & Travels

Goal

To transform travel and tour operators into digitally enabled, customer-centric businesses capable of scaling sustainably.

Process

We start by mapping the entire customer journey from inquiry to booking to post-trip feedback. We implement CRM tools to track leads, automate follow-ups, and manage partner networks. Digital marketing strategies and workflow automation help improve response time and service quality. We also design retention and referral programs to maximize repeat business.

Metrics

20–30% increase in lead conversion rates
25–40% reduction in response time
15–25% increase in repeat bookings
10–20% improvement in customer satisfaction scores

Use Cases

AI for high probability identification and business
CRM implementation for lead and booking management
Digital marketing roadmap for lead generation
Automated follow-up and feedback system
Vendor and partner management framework
Cost optimization for travel operations
Loyalty and referral program design

Retail & Distribution

Goal

To help retail and distribution MSMEs improve customer experience, manage inventory efficiently, and scale through omnichannel strategies.

Process

We assess the sales and inventory management processes, then introduce digital tools for POS, CRM, and analytics. Our consultants optimize pricing, inventory turnover, and vendor relations while setting up loyalty and retention programs. We also help businesses integrate e-commerce or marketplace platforms for digital expansion.

Metrics